Privacy Policy
Effective Date: July 28, 2025 · Updated: October 11, 2026
Startex Hub | Businessman Services (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with us—whether through our business setup and PRO services or by visiting our website athttps://startexhub.com.
1. Information We Collect
- Identification Information: Full name, passport copy, Emirates ID, visa copy
- Contact Information: Email address, phone number, physical address
- Business Details: Company name, trade license number, official documentation
- Financial Data: Bank details, payment receipts, and invoices
- Website Usage Data: IP address, browser type, device info, and interaction data via cookies
2. How We Use Your Information
- To facilitate company formation and manage PRO service requests
- To communicate regarding your service status, inquiries, or support
- To submit documents to UAE government authorities
- To send invoices and process payments
- To improve our website, service offerings, and customer experience
- To comply with legal and regulatory obligations
3. Legal Grounds for Processing
- Consent: For marketing or non-essential processing
- Contractual Necessity: To deliver services you request
- Legal Obligation: To comply with UAE laws
- Legitimate Interest: To improve services and ensure operations
4. Sharing Your Information
- Government bodies (DED, Immigration, MOHRE)
- Authorized agents, legal consultants, typing centers
- CRM platforms, IT service providers, and email systems
- Banks or payment processors
We do not sell or rent your personal information to third parties.
5. Data Storage and Security
We store your data on secure servers and apply technical and organizational measures to protect it. Personal data is retained only as long as necessary to provide services and meet legal obligations.
6. Your Rights
You may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion (where legally allowed)
- Withdraw consent (where applicable)
To exercise any of these rights, contact us atprivacy@startexhub.com.
7. Cookies, Advertising Pixels and Your Location
We use necessary cookies to run this website, and analytics to improve it. Advertising cookies and pixels (Meta, Google Ads and Google Analytics, TikTok, Snapchat, LinkedIn, X and Microsoft Advertising) load only after you press “Accept” on our cookie banner; with “Only necessary” they are not used. You can change your choice at any time: .
When you send us an enquiry, we may tell these advertising platforms - in a hashed (encrypted) form - that a visit became an enquiry or a client, so they can measure our ads and show them to relevant people. We may also use the hashed email or mobile number of our own clients and enquirers to show them our ads or ads to similar people. We never sell your data and never use purchased lists. To opt out, reply STOP on WhatsApp or write to privacy@startexhub.com.
Your exact location is used only if you press “Share my location” on a booking or contact form and allow it in your browser; it is sent with your enquiry to help us find the nearest office and serve you faster. Otherwise we only see the approximate city of your internet connection.
Chats and messages you send us may be processed by an AI provider (Anthropic) to help us answer you faster; a consultant follows up.
8. International Data Transfers
If we transfer your data outside the UAE, appropriate safeguards will be applied in line with applicable data protection laws.